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Schedule a spa session, in-store recommendations offered from a trained Eminence Professional
Continue a healthy glow anywhere.
Nominate us, Ophelias green spa, LLC if ordering online.
An Authorized Eminence Retailer
Request & Pre-pay to have your requested products included in our Next Éminence Order with a possibility of a complimentary treatment for Home.
Policies and store hours
Exchange/return policy:
No exchanges or returns on products that have been tampered with, we suggest to have a treatment before purchasing.
There are No returns taken when you purchase or have been gifted products/items. You may have received a complimentary discount with your treatment and we can not refund the item. Please have your receipt & batch number ready to submit an enquiry about a product. We do not offer returns past a 2-week period. We follow the policies set in place by the vendors. Our vendors are great with exchanges that are brought to attention within a reasonable time period of purchase date, remember product must not be opened or tampered with. All purchases are final, if unopened and unused we will submit an enquiry to the vendors. The Skincare Line is spectacular with shelve especially being organic and plant based!
Gift Cards :
Each spa/salon service provider at Ophelia’s offers a selection of services for Gift certificates, details of use with specific Service providers. Gift cards are not transferable unless pre-arranged and approved by the company and service providers.
Gift Cards are for spa treatments, the gift card number and other details will be on the gift card, if you were gifted a treatment and have the gift card you must bring it in to use it with the salon or spa provider it is with.
If you have a gift card, when scheduling if you no show your spa appointment, the Gift card will be put towards your treatment time that you requested.
A gift card is valid within the date listed on the card. Typically ^months-1year of purchase. We suggest to schedule with plenty of time before the expiration date approaches. See Cancellation policy for rescheduling purposes.
Cancellation Policy:
We require 7 days notice, to 48 hour cancelation/ rescheduling with requested spa service, you can follow the scheduling link provided with confirmation of your original appointment. A cancelation fee may be required before requesting another appointment with your intended service provider within our establishment. Your appointment will automatically be paid for the day of the scheduled appointment.